Role: Telephonic Case Manager

Cover cough, avoid touching face

behavior modification

Fever, cough, and shortness of breath

signs/symptoms-physical

Hand washing

personal hygiene

Spiritual comfort

spiritual care

Adhere to physical distancing recommendations

infection precautions

Personal response of ill community members

sickness/injury care

Give sick household members their own room and have only one member care for them

sickness/injury care

Interpersonal support; hydration, nourishment, exercise, sleep; limit media, limit substance use

wellness

Symptom relief/palliative care

end of life care

ACE inhibitors/ARBs* in high risk patients (*ACE inhibitors – angiotensin converting enzyme inhibitors and ARBs – angiotensin-receptor blockers)

medication coordination/ordering