Role: Telephonic Case Manager

Cover cough, avoid touching face

behavior modification

Fever, cough, and shortness of breath


Hand washing

personal hygiene

Spiritual comfort

spiritual care

Adhere to physical distancing recommendations

infection precautions

Personal response of ill community members

sickness/injury care

Give sick household members their own room and have only one member care for them

sickness/injury care

Interpersonal support; hydration, nourishment, exercise, sleep; limit media, limit substance use


Symptom relief/palliative care

end of life care

ACE inhibitors/ARBs* in high risk patients (*ACE inhibitors – angiotensin converting enzyme inhibitors and ARBs – angiotensin-receptor blockers)

medication coordination/ordering