Role: Telephonic Case Manager

Prescribed/recommended/over-the-counter medications

medication action/side effects

When and how to notify providers

signs/symptoms-physical

Transmission routes and sources

infection precautions

Quarantine guidelines to prevent spread

infection precautions

Self-care to promote wellbeing

wellness

Identify contacts of sick people

infection precautions

Universal face masks

infection precautions

Prescribed/recommended/over-the-counter medications

medication coordination/ordering

Anxiety or fear about pandemic

coping skills

Adhere to physical distancing recommendations

infection precautions